Important Update: Protecting Your Data

Dear customer, 

This is to inform you about a recent security incident that may have impacted your customer information. At MakesYouFluent, we prioritize your privacy and security and have implemented measures to address and prevent future incidents.

What Happened

On January 22, 2025, we detected unauthorized database access. The accessed information may have included:

  • Your email address
  • The price paid for your purchase
  • The date of your purchase
  • Your country code

Important Note: NO payment, credit card, or password data was compromised. Your financial information remains secure as it is stored only with the Payment Service Providers (PSPs) and not in our servers.

Our Response

We have:

  • Identified and patched the security issue.
  • Implemented enhanced technical security measures to prevent future incidents.
  • Started procedures to notify relevant data protection authorities and fully cooperate with their investigation.
  • Conducted a thorough review of our systems to ensure their integrity.

Recommended Actions

To protect your account:

  • Monitor for suspicious emails claiming to be from MakesYouFluent
  • Report unauthorized account activity immediately
  • Be vigilant for phishing emails or suspicious communications.
  • Avoid clicking on links or downloading attachments from unknown sources.
  • Contact us immediately if you notice any unusual activity related to your account.

Our Commitment to You

We deeply regret any inconvenience or concern this may cause. Transparency is important to us, and we are committed to keeping you informed of any updates. Should you have any questions or require further assistance, please don’t hesitate to contact our support team at [email protected].

We value your trust and are taking every possible step to protect your information.

Thank you for your understanding.

Sincerely,

MakesYouFluent Team